Tile & Stone Co. offers international delivery based on Your Shipping Address. Some restrictions may apply depending on the size and contents of Your order and any legal restrictions. Shipping is not available to post office boxes.
Shipping Address:
The Tile & Stone Co. delivery agent(s) will deliver Your order to the Shipping Address provided at time of purchase, which is written on Your order’s invoice (referred to as the “Shipping Address”).
Estimates:
Delivery dates or lead times provided by Tile & Stone Co. are estimated dates/times only and subject to change. Tile & Stone Co. cannot guarantee the date or time Your order is delivered.
The actual delivery date for Your order depends on many factors, including but not limited to the size and contents of Your order, the delivery method, and chosen delivery option(s) that were available when Your order was processed.
Delivery Cost:
You are responsible for all costs, including but not limited to customs and duties, related to the shipping and delivery of Your order to the Shipping Address.
You must provide Tile & Stone Co. with accurate and complete information to facilitate the delivery of Your order by Tile & Stone Co. and/or its delivery agents.
The shipping rates and delivery pricing provided by Tile & Stone Co. are for Standard In-Home Delivery only. Additional charges may apply if Tile & Stone Co. is unable to contact You before the delivery date, or if You are unable or unavailable to accept delivery of Your order, or if Your order must be redirected at Your request.
If the quoted shipping rate and/or delivery pricing is incorrect due to typographical error, a mistake in the product’s attributes as described by a Supplier, or a pricing error by Tile & Stone Co.’s delivery agents, Tile & Stone Co. has the right to refuse, adjust, or cancel the order, even if the order has been confirmed and/or the payment has been received.
Notwithstanding any contrary information indicated in these terms of sale, the price displayed does not include shipping and handling charges, customs duties, and other taxes applicable to your order.
Delivery Options:
Standard In-Home Delivery: Your order will be delivered to the Shipping Address only, unless a different agreement is made in writing with Tile & Stone Co. Standard In-Home Delivery includes delivery to the Shipping Address and the unloading of the truck by Tile & Stone Co.’s delivery agents. If delivery is to a house, the Tile & Stone Co. delivery agent will unload Your order from the delivery truck and leave it inside Your house in the room immediately beyond the door of entry (for example, in a garage if delivery is made through a garage door, or in a hallway or entranceway). Standard In-Home Delivery does not include delivery into a specific room of Your house. If delivery is to a condominium or apartment, Your order will be left in front of the first inside door for buildings containing an entranceway with two doors. For buildings with no enclosed entranceway, the order will be deposited in front of the door to the building. Standard In-Home Delivery does not include delivery into a specific unit of a condominium or building. The maximum number of staircases included in Standard In-Home Delivery is three floors. If there is an elevator then there is no maximum number of floors. Seewww.tileandstoneco/pages/shipping-information for more information about delivery.
Order Inspection and Receipt:
Ownership of the products in Your order is transferred from Tile & Stone Co. and/or the supplier to You once the order has been delivered to Your Shipping Address and You have accepted the order.
Upon delivery of Your order, You must inspect the delivery for missing items and damages. Any loss or damage claims must be recorded and filed according to these Terms of Sale.
Risk of loss for Your purchased products is transferred to You upon transfer of title as explained above.
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